BPJS Health Call Center for Participants
BPJS Health Call Center for Participants

BPJS Health Call Center for Participants

Bpjs health call center is intended for participants to get assistance. By contacting  the CS, you can also get information about the product and other things needed. BPJS itself is an insurance program created by the government. In the programm you can get many benefits.

In order to get these benefits, membership registration needs to be done first.  The process to register to become a BPJS health participant is very easy. In addition to being intended for Indonesian citizens, membership can also be transferredto foreigners and the provision has stayed at least 6 months.

By contacting bpjs health call center, various benefits can be obtained including getting accurate information.  The registration stage is divided into two, namely the recipient of dues and not. For participants receiving assistance is not burdened with dues because it has been borne by the government. However, not all residents are declared beneficiaries.

There are special criteria that must be owned in order to be registered as a BPJS participant who receives assistance. One of them is registered as an incapable person in social services. While the benefits obtained by being a member of the beneficiaries are BPJS class 3. The health of class 3 recipients is very limited.

BPJS Health Call Center for Recipients and Not Beneficiaries

Basically kontak call center BPJS participants for beneficiaries or not have the same contact, namely 1500400.  The service can be connectedfor 24 hours so that it can make it easier for people to access. BPJS is not a beneficiary has a monthly fee that must be borne by the participants themselves.

Therefore, participants from non PBI must pay dues every month. For groups of non-PBI participants, it is divided into3 groups, namely PPU, not wage earners and BP. Meanwhile, to be able to become a member of  the health insurance must be registered first.

You can contact the BPJS health call center to find outmore about the provisions and stages in registering. Generally, the registration process requires several requirements such as photos, ID cards and family cards. Payment of the first month’s dues is also another condition when applying for membership.

The amount of dues paid in the classselection is based on the wishes of participants. In the registration process, you should do the stages at the BPJS office. Kamu will be given a registration form that needs to be filled out first. Charging should be done carefully and thoroughly. That way registration becomes more practical.

This is because every data provided must be correct and precise. Requirements in the form of files must also be met as supporting documents. In addition, proof of payment of the first dues must also be attached as a provision in the bpjs health membership registration process . After the requirements are met, the next is the card printing process.

Services at BPJS Kesehatan Call Center

The growing sophistication of technology makes everything  easier including in obtaining information. One example of that convenience is the existence of call center services. With the call center, it is easy for people to make complaints and submit questions without the need to spend time taking care of it directly.

The call center from BPJS Kesehatan with the number 1500400 is a call center that can be accessed 24 hours in 7 days.  Integrated call services become a form of available means to facilitate members. BPJS provides a special call on the service under the name of the help center or care center.

Bpjs health call center makes it easy for members to get a lot of help.  Moreover, access to information is very easy to do. Not just getting help, this call center is used for complaints to ask for advice about health easily using the telephone network.

Care center offers a variety of help that you can get easily and pleasantly. Some of them areregistrations to become insurance members.  Besides being able to be used through online media or at BPJS offices, the registration process can also be through care center  facilities.

Through the service, you can register as a non-recipient of assistance and wages. In theregistration process, BPJS officers then request various data to meet the requirements. Oleh therefore, before doing the list process by phone, it’s good for the document to be prepared in advance.

BPJS Kesehatan Call Center Presents a Variety of Services

The call center in BPJS Kesehatan can be used for various needs, in addition to administrative affairs, consultation becomes another type of service. There are facilities in the care center, namely as a means of consultation to doctors. The requirement to carry out the process is that it is necessary to become a member of social security first.

To be able to get this benefit, you need to make a call at a certain hour. Consultations are conducted on weekdays from 7 am to 8 pm. The existence of this service can greatly help you getthe right n’s service after consultation directly with a doctor.

In addition to directconsultation facilities, BPJS health call centers can be used for other purposes. One of them is to change the data if there has been a previous error or other reason.  Social security health is known to have a structured listing process including its handling. It’s a good idea to change the data immediately utilizing the help center.

The types of data that can be changed vary greatly from health facilities, classes, to member identities. To make the changes themselves, participants have at least 3 months of registration. The data change is mainly in terms of moving cannot be done if the membership has not reached 3 months.

Another requirement to make changes to class data is that at least 1 year of participants has been. Participants need 1 tahun in the previous class before they can make membership changes . Of course, in making changes there are several conditions that must be met by participants. Including the length of time to become a member.

BPJS Kesehatan Call Center as Complaint Center

Another facility provided from this call center is as a place to make complaints. The forms of complaints are very diverse and can cover a variety of aspects. Such as complaints about services provided to other issues. The call center provides a variety of facilities to provide convenience.

Various information can be easily obtained, even if you want to know all things about BPJS health. You can use this service to find out the membership status of social security participants to other things. In addition, technical matters such as how to pay to other affairs can also be known.

A systematic and structured work system makes the existence of a call center has considerable use penting. Especially in order to help member activities  obtain services. Because it is done by experts, this service can also be calculatedso that membership-related problems are resolved faster.

Participants do not have to bother to the place of service to get help. Because the existence of integrated services can already provide a variety of assistance needed by participants. Interestingly, the service can be used for 24 hours. That way you can choose the right time to make the call.

The existence of a care center can be utilized optimally so that participants get various information about services appropriately and reliably. In addition, its existence is also a proof of bpjs’s commitment to provide the best service. Bpjs health call center supports participants to get the right service.


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